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Google Rating

4.9

Based on 208 reviews

Advanced Cleaning & Restoration

4.9

17:31 14 Mar 23

I called Advanced Cleaning & Restoration with my concerns about possible flooding this Spring and what I could have on hand in the event of a flood in my basement, which is in the beginning phases of being finished. Without naming a specific brand, they talked me through what features to look for in a backup utility/sump pump (hooks to a simple garden hose, submersible, at least 1/4 HP, and picking up as close to the ground as possible). I appreciate them giving of their time to answer my questions!

19:37 10 Mar 23

The team at Advanced Cleaning and Restoration was very responsive, timely. They treated my contents and home with respect. Michelle responded quickly when I called. Spencer did a fantastic job putting everything back together. I would definitely recommend to anyone who's experienced a flood or any type of loss in their home. Thank You

Abigail Johnson

19:16 05 Mar 23

Quality service and attention to detail. Some friends of mine recently had a horrible flooding experience in their home and y’all took top notch care of them. Thank you for doing quality service.

02:41 05 Mar 23

Wonderful company that actually did what they said they would do. Highly recommend!!

Mckenzie Duncan

04:29 03 Mar 23

I recently had a family member use this company for rebuild on their house. Knowing how difficult of a time they were going through after multiple floods, it was awesome to hear how well advanced cleaning and restoration treated them. After talking with them several times they always had nothing but great things to say about this company. If the situation ever presents itself, this is the company I will choose 100%.

03:12 02 Mar 23

I have heard nothing but positive things about this company. And after helping a friend who recently had a flood, I can see why Advanced Cleaning and Restoration was their choice. Their Project manager Ben, displayed great communication and assisted them a lot with lending his knowledge in decisions that they should make during rebuild. This company, Ben, and his crew definitely get my 5 stars.

04:11 01 Mar 23

My sister had a 2 large floods in her house over the past couple months. After a bad experience with her first company (unnamed), Advanced came to take over the work that needed done, and start the rebuild. Ben has been great to work with and is always keeping her updated throughout the process. It is nice to see how great they have treated my sister and her husband. I highly recommend Advanced Cleaning & Restoration

00:22 28 Feb 23

23:17 20 Feb 23

Great company!

Zane Stephenson

19:54 18 Feb 23

Search no further, this is the company you should be choosing! After being very frustrated with another company, we switched to and hired advanced cleaning and restoration for a flood removal and repair in our house. Project manager Ben has been awesome, keeping us up to date on timelines, and helping us make decisions that will fit in our budget. He and the assigned crews that have been working on our home have gone above and beyond expectations. I highly recommended Ben and his team at advanced cleaning and restoration!

23:16 16 Feb 23

Professional and timely. Ben is extremely easy to work with.

D and J Family farm

15:53 15 Feb 23

Ben at Advanced Cleaning is great to work with. he is very Responsive. always answers my calls, and willing to help.

18:38 14 Feb 23

Love working with these guys! Very efficient and fun to work with.

Warren Whitaker

23:42 06 Feb 23

We had a flood from a water heater leak which ruined a bathroom floor, a bedroom floor and hallway flooring along with sheetrock damage. The water mitigation crew did an excellent job of getting all the damaged flooring and sheetrock out and everything dried up and the sheetrock repaired and painted. Ben took over as project manager to get all the flooring replaced. He was very helpful in helping us select the right flooring and trim. He was very clear in communicating the cost of the repairs so there was no hidden costs or surprises. Dee did most of the flooring work along with Jacob. They did a great job in laying the new luxury vinyl flooring and trim. They made sure everything was done to the highest standards including caulking and painting all cut joints and the trim along the wall. I highly recommend them.

22:47 06 Feb 23

We had a very positive experience with Advanced Cleaning & Restoration. Everyone who participated in cleaning up water damage due to a water heater leak was professional and timely or communicated when changes were necessary. Our floors look wonderful! Dee (and Jacob) did a great job on the floor installation. We really appreciated the fact that prior to leaving each evening everything was tidied up so there was not a big mess. Ben was easy to talk to and was very helpful in getting the project completed. Hopefully, we do not have additional water damage but if we have water problems we will definitely call Advanced Cleaning & Restoration again.

16:41 04 Feb 23

My bathroom looks better than it did before all the damage. The crew that worked on it were very helpful and professional.

23:32 03 Feb 23

I have worked with Ben on several projects. He is fantastic! He works so hard to stay on schedule and make sure his customers are taken care of!

21:55 01 Feb 23

Advance Cleaning and Restoration was my first call when the upper floor of my house flooded from a leak.The remediation team came in and remediate the water. But this is not why I am writing this review. Ben, their general contractor is outstanding. He worked with us on the remodel and repair of our upper floor. The damage was significant. He walked us through the insurance and helped my wife get the best value for the money we got. Then he brought in his A-Team. Carl and the guys are doing an amazing job. Safety is huge for me and my family. Each and every one of them are trustworthy and just good people. We will be back in the house by the end of this week ahead of schedule. Ben and his team make Advance Cleaning and Restoration what it is.

Maxwell Mackenzie

03:22 10 Jan 23

I called with questions regarding my situation. Mike, the gentleman and professional who took my call, was in the middle of another phone call, who he briefly placed on hold to answer my call. He gave me a few moments of time to explain my situation, he explained that he would be happy to help but had to finish up his other call before he could be of assistance to me and offered to call me back. I accepted his offer. He called back within 10 minutes, gave me about 10 minutes of his time, walked me through my options, with understanding, professionalism and patience. I would absolutely reccomend doing business here.

21:22 04 Jan 23

We appreciated the quick response of their team to help. They were professional, knowledgeable, pleasant, and worked efficiently. They listen to us and respected our needs and feelings. They worked to get things done as fast as possible during a very busy time of the year and were able to complete the task before the time they had estimated.We called Advanced Cleaning and Restoration a second time for another leak which led to a bathroom remodel. We are very pleased with the fixtures they ordered and installed and are grateful for the good job they did. Because of the holidays and other interruptions it did take a awhile to finish the project, but we appreciate their extra care.

18:44 29 Dec 22

Michelle and Lucas were very professional and helpful. The free inspection revealed an issue that they could not fix, they were honest and helpful, and then recommended plumbers to call to get the best value from their services. All in all a wonderful experience! I will call Advanced Cleaning and Restoration for so many things from here on out!

05:32 27 Dec 22

Ben and the crew did a great job taking the stress out of what could have been a very stressful situation. I appreciate that they showed up when they said they would and the final price was what they had quoted. You can't even tell that there had been water damage. No visible seams in drywall, no carpet damage or lingering smell, and the paint matched perfect. Hope we don't have a problem again but if we do I wouldn't think twice about calling them again.

15:55 20 Dec 22

Very quick to respond and very kind and professional workers. Spencer did a great job and got the problem solved very quickly.

Tiffany Nichols

03:17 20 Dec 22

Very helpful and professional company. Quick to offer assistance and very friendly. Spencer did a great job and responded quickly.

Jennifer Wagner

03:04 20 Dec 22

Advanced Cleaning and Restoration was amazing they showed up on time. Their mitigation and repair both worked efficiently to get the job done. They took their time to make sure the job was done correctly. I would highly recommend them to anyone.

Michelle Mitchell

14:56 02 Dec 22

20:31 29 Nov 22

I run Smokin Fins Restaurant and use Advanced Cleaning & Restoration frequently. They're very professional, do a thorough job each time and I highly recommend them!

16:40 26 Nov 22

Absolutely willing to do whatever they could to create a safe work environment after our shop fire while we waited for insurance. Very professional and helpful.

23:05 18 Nov 22

Absolutely amazing response time and professionalism. Mike and his crew helped me out any way they could with a very difficult cleanup of my shop after a fire. Will not hesitate to use them again.

Curtis Hathaway

18:05 14 Oct 22

I have worked with Ben through my job selling flooring on quite a few projects. I have never had any issues. He is always on top of his projects and has been one of the easiest project managers ive worked with. Id recommend him to anyone. He cares about his customers and makes things happen.

19:31 12 Oct 22

16:05 06 Oct 22

Advanced Restoration stands with their client. All details of the claims process were explained thoroughly. The work was performed by industry professionals. Colors, textures and finished construction were expertly matched.There are headaches during this process, Advanced Restoration handles these headaches for you.My highest rating for this company and the caring staff.

15:02 29 Sep 22

21:31 22 Sep 22

Aside from the great services that we provide, I love working here. You will only be taken care of extraordinarily if the people that take care of you are extraordinary. The owners of this business are exactly that, extraordinary.

18:20 21 Sep 22

I really appreciated the work that Mike’s crew did to clean up my front room which was filled with insulation and that fell from my ceiling falling in. They had that cleaned out in a couple of days and then Ben went fight for me with my insurance company to get the money that I should get as owed . It took numerous phone calls and unanswered calls from the insurance company but he didn’t give up and kept working till we got it all solved and and got paid out it took a long time but no fault of advance cleaning it was my insurance company so I was very happy with the work they did.

micaela mchenry

06:44 20 Sep 22

Advanced Cleaning and Restoration was been there for my family since the very first phone call. We needed help asap after we were left high and dry in the middle of a flood/mold disaster downstairs. I was greeted in a polite, professional manner during that call and I felt heard and was treated with urgency. Their crew showed up on time ready to work. Everything was handled on their part with the insurance and we were not bothered at all because stuff got done, insurance pulled through and people got paid. When their first team arrived there were mushrooms growing in my guestroom carpet, they had already been there for weeks by that point. The smell was bad. The carpet couldn't be saved and some walls had to go, but their team of professionals was ready to take on the tasks that needed to be done and they had the tools and equipment to tackle the disgusting basement. There were separate crews that were in charge of accomplishing different jobs which I thought was pretty cool too. I got to meet many of their employees and they were all quite knowledgeable and if I had questions or concerns Advanced Cleaning and Restoration was there to ease my concerns and answer my questions. I felt comfortable and at ease and I trusted them being in my home while I ran errands.They worked with me on financial stuff and kept me informed and updated on what was going on every step of the way. One of their crews boxed all the clothes hanging in the closets, cleaned and disinfected all of the floors and stairs and disinfected all bedroom & household items and decor. All of the beds, mattresses and furniture were handled with care and were moved from room to room during the process which was convenient. This company has proven to be everything I didn't expect in a good way😄and I'm very grateful for their help. The job was quick and my basement looks awesome. From mold removal/clean up to carpet/floors to walls and stairs, they do it all. At the end things were put back together better than before. My husband and I cannot recommended them enough. Thank you so much guys and gals!

20:31 07 Sep 22

This may be a bit unusual for a review but our experience was wonderful we didn't have anything cleaned or restoration done, my wife had a flat tire on the side of the road these kind people Kevin and Derek were the first to stop and help change the tire and get my wife back on the road. This is the kind of people they are, you can trust them and they work with kindness and integrity. If we ever need their services or anybody that needs their services we will highly recommend. Thank you for your help and God bless.

15:46 03 Sep 22

The mold remediation was incredibly thorough and the restoration afterwards was gorgeous. The personnel are all friendly and fun.

01:53 20 Jul 22

Total ceiling collapse was cleaned up and restored to better than original standards. They handled all subcontractors as our general contractor and did a marvelous job of working with our insurance carrier. I would highly recommend this company and their workers who are both effective and efficient and who go the extra mile to accomplish the seemingly impossible.

16:52 16 Jun 22

These guys are awesome to work with! Brandon is very down to earth and honest, and Joey is an awesome painter! They saved our butts when a few of our rooms flooded - helped us get insurance to cover the losses, and removed the mold right away so that we could stay safe. Definitely recommend!

01:32 21 May 22

15:01 07 May 22

Received an inspection for mold and drywall repair so that we can put new washer/dryer into place. Mike was professional and courtesy. We appreciate your service!

17:02 05 May 22

This is a great company. They are kind, professional and easy to work with. I will recommend them for any home disaster needs.

16:02 05 May 22

We install and resurface the hardwood floors for Advanced Cleaning and restoration. Ben is one of the best project managers we have ever worked with in the industry. All his jobs are completed timely with minimal setbacks. All projects that we have worked on have been well planned and executed. I recommend these guys to anyone who has had a disaster in their home.

06:00 05 May 22

I can’t say enough good about how grateful I am that these guys were on the job. Ben and his crew came in and picked up the slack that was left behind from a flooded bathroom, down into a kitchen and on to the basement. They handled everything and went the extra mile to make sure we were taken care of.I would definitely recommend advanced cleaning and restoration and even forbid we face another disaster, I will definitely call them again.

Meredith Beesley

00:58 05 May 22

I was very pleased with my experience. I had a leak from our heated floor system that saturated a bedroom ceiling in our basement.Mike showed up within an hour of receiving my call and arranged to have the leak taken care of. Ben took charge of the restoration job and was committed to having the work done quickly and to a very high standard. Brandon worked on replacing the ceiling sheetrock, Jacob and Joey worked on the paint, and Dee did a great job on the carpet.Everyone was hardworking, professional, and a pleasure to work with.I highly recommend their services.

18:55 27 Apr 22

Company performed cleanup for total living room ceiling collapse and are now coordinating repair with our insurance company. Excellent job so far in working with our insurance carrier. Highly recommended!

17:34 25 Apr 22

We had an evacuation pump stop working and resulted in the flooding of gray water into our basement. It effected almost the entirety of the basement. All carpets had to be removed, drywall had to be cut out along with baseboards removed.Ben and his team were amazing and very professional. All was going well. We got right to the end and carpet was the final task to finish the job. When it arrived it was found that the carpet was no longer made the same way. The color was wrong and the quality was not the same. Dee, Jacob, and Joey sprung into action. They contacted Ben and he caught to get us the carpet we needed to match like quality as we had before.The team went above and beyond to make us feel valued and top priority when it came to this project. A big thank you to all involved, especially Jacob, Dee, and Joey. They were professional and extremely helpful with every interaction. Definitely a team that can be trusted.Thank you Advanced cleaning and restoration for having an outstanding workforce that takes care of you like family.

16:48 22 Apr 22

Advanced Cleaning & Restoration came to my house immediately after being recommended by a plumber for a shower leak. They gave great advice about how to take care of the problem, worked with my insurance company, were professional, helped me pick out beautiful tile. They came over Christmas break when I had lots of company in town to help get things done as quickly as possible. And they even saw that we were feeling a little under the weather and brought up a chocolate ice cream cake to help us feel better. When a new shower door had to be special ordered, they took care of everything with the insurance, and made sure that it was beautifully installed. They always communicated when they would be there and left the space clean so we could continue to use it. Everyone who came to our home, and everyone we talked to over the phone was always polite, kind, and professional. Thank you Advanced Cleaning & Restoration! I would highly recommend to anyone!

14:41 17 Apr 22

Had water damage due to a hose bib breaking. I called in the evening and Mike came right over to assess. He had the guys come first thing in the morning and get the dryers going. This is their busy time so my basement got a little delayed. But once things got going, they were on top of it. Every person that came over to work called me first. They told me exactly the steps/process they were going to do. Ben did an awesome job keeping me in the loop and making sure everything was up to my standards and things were going smooth. Great guys and great company! I highly recommend them!

20:35 12 Apr 22

We had water damage due to a plumbing issue. The plumbing company which caused the damage called Advanced Cleaning & Restoration Services. Lucas and his team dried all the damage. Then Joey came out and repaired our downstairs ceiling in addition to our upstairs EnSuite closet. Joey not only replaced the damaged carpet pad but also replaced the damage drywall and painted the closet. Joey is a very professional and knowledgeable individual on your team. We’d have him back again to do work on our home. We’d recommend Advanced Cleaning and Restoration.

21:41 29 Mar 22

20:36 29 Mar 22

Very profesional and friendly. Completely restored and remodeled my basement that was flooded. It looks amazing and was done fairly quick :) they were also super friendly with my cats and dog :)

20:45 18 Mar 22

These guys are great to work with. They helped us with our water heater flood in the basement and it's been such a stressful time but they have helped us get it all back together. They explained everything step by step and we always knew what to expect. They're very professional and polite. I will definitely call them again for our next home owner problems.

03:20 17 Mar 22

Mike came out the same day I called to see my property damage and give me a quote. He was very thorough in his assessment and explaining the plan. He was also patient when answering my numerous questions.

Kimberly Taylor

23:11 02 Mar 22

Mike came out for us to check on an odor in our kiddos room! Very polite and helpful in checking out the problem and help put our minds at ease that it wasn't a moisture/mold problem! Thanks again!

19:52 25 Feb 22

We had a CAT 3 flood in our basement! What a mess! Ben was out the same day that we called and has walked us through this whole scary process. They are responsive and spend the time to explain the process. I am looking forward to the finish line! Thanks guys!

Haylee Romander

22:14 04 Feb 22

Owner went out of his way to help me! Fantastic businessman!

23:34 03 Feb 22

Very professional company. Showed up immediately after our sewage line backed up. Ben did an over the top job on putting our basement back together, making it look much better than it did before! Would highly recommend this company.

00:12 27 Jan 22

Having my bathroom redone the guys are doing great thanks ben

02:58 17 Jan 22

23:24 16 Jan 22

Faylene Roberts

02:37 14 Jan 22

I have always had a good experience with Advanced Cleaning & Restoration. They're very courteous & professional and get the job done right the first time. I highly recommend them for any cleanup job.

02:18 14 Jan 22

I worked for advanced cleaning and restoration. It was really nice working with a company that was somewhat in the construction industry but the employees were always very professional; I didn't have to be worried about being embarrassed.

02:16 14 Jan 22

Timely and professional

02:12 14 Jan 22

Mike, and all the crew at Advanced Cleaning and Restoration are highly skilled and operate with the utmost integrity and values. I have personally seen their work and what I know is that they will leave it better than they got it that's for sure! There is no doubt that they are my "ONLY GO TO" restoration/remediation company for my clients.Rest easy when working with Mike and Skyler. They have your best interests ALWAYS!Matthew SabineHomeSmart Premier Realty

02:08 14 Jan 22

NA Women's Retreat 2021

01:23 14 Jan 22

19:58 13 Jan 22

A few weeks ago, our hose bib busted and caused the basement to flood through the window well. After calling around to several similar places, I spoke with Nolan on the phone. He was very courteous and polite and assured me he would have someone out in a matter of minutes. About 30-45 minutes after speaking on the phone, one of the technicians (Matt) showed up. Being a Saturday, he did what he could do (took up the damaged flooring, sucked up any and all water, cleared the entire damaged room of things, etc) and informed me he would be back first thing Monday morning. And he was! By 9 am, I had a work crew in my basement clearing and cleaning, and in less than two weeks my house was perfectly back to normal - better than normal, even. Nolan and Lucas worked with my insurance to ensure I got the full amount of coverage possible, and everyone who set foot in my house was dependable and trustworthy, not to mention professional!I would recommend Advanced Cleaning and Restoration ten times over if I could, and should something else happen, they will definitely be the first I call!

20:03 29 Dec 21

We had a water pipe break in the upstairs bathroom. Advanced was quick to respond and worked easily with our insurance adjuster. Ben was particularly helpful! We have a beautiful parquet floor from the 1960s, and he found the perfect company to do the floors. I'd highly recommend Advanced Cleaning and Restoration!

18:46 22 Dec 21

I called Advanced Cleaning & Restoration for a second opinion. The owner rushed right out and took readings. He was prompt, polite, and professional! He was thorough in his evaluation. He let me know that things were missed and there were still wet spots in my floors, walls, and insulation. He answered all of my questions referring to my flood damage and was very knowledgeable about the insurance aspect of things. My one regret is I did not call Advanced Cleaning & Restoration first. They will be first next time I have any home flood, or fire damages.

19:01 09 Dec 21

Desiree Rowbury

17:03 07 Dec 21

Euranius Patterson

02:07 03 Dec 21

This is absolutely a professional group of cleaning & restoration workers. I experienced a busted water pipe in my master bathroom. Water spreader to my main bathroom, then ended up leaking across to my downstairs bathroom. What a MESS.I called Ben and his crew, long story made short, they've got my bathrooms "looking real good."Thanks BenJob well done.Euranius Patterson

Frances Peterson

19:07 18 Nov 21

Definitely recommended

O Bar Seven OConnell

20:07 12 Nov 21

We had a mystery water leak. I called Mike and he scheduled a visit the same day. He was very thorough in his investigation of the source. He's honest and professional. Advanced is on the top of our call list if we ever need help again. Thanks

22:26 27 Sep 21

14:49 03 Sep 21

00:21 03 Sep 21

Called for some advice while helping a family member on a home project and they gave me some great advice to help me tackle the job on my own. Very professional and I appreciate their advice.

14:54 26 Aug 21

00:33 24 Aug 21

17:03 20 Aug 21

Marsha Neibling

19:41 03 Aug 21

Adam Christensen

19:12 26 Jul 21

These folks get the job done... and fast too. My house was totally wrecked from a flood and they swept through it and made it right

23:45 17 May 21

I called this company for advice on some mold we have discovered and the owner, Kirk W. took my call. He realized that i wanted to do this myself and was probably not hiring them (at least at this point), and so he told me exactly how he would handle this himself, if he were me. He shared all his trade secrets and products and I am very grateful! I have confidence I will get the job done! Thank you Kirk!! Few company owners would do what he did for me. If I determine I have need for their services, they will get my business!

20:02 09 Apr 21

Dennis and Matt were Awesome! Their response time and professionalism in our time of need was great! I would most DEFINITELY recommend these guys for any type of cleaning or restoration you might need! 👍👍👍

Shannon Maxwell

17:35 15 Feb 21

18:27 14 Feb 21

Dennis and Chris were very professional. They were on time and set up very quickly. They answered all of my questions. Thank you!

19:17 07 Jan 21

Tyler was very professional and did a super job of restoring my home

21:01 04 Jan 21

The name of the guy that came to help us out was Dennis, he was super professional, very quick at determining the damages we had, and helping us deal with the insurance company. I recommend their service and Dennis deserves a 10/10 for his great service.

02:20 21 Oct 20

I had an unexpected flood in my basement. I was very upset because my husband had recently passed away and I was going to put the house on the market the week of the flood. The crew that arrived was very helpful, kind and their calmness helped me to also calm down. I was given information on how the clean up/restoration process would work, for which I was grateful. They worked quickly and efficiently and cleaned up all the standing water. They came back to cut out the damaged drywall and checked to make sure all was dry. Since, the cutaway drywall has been replaced and I am currently scheduled for carpet installation in the next week or so. I am so glad Advanced Cleaning and Restoration came out, I couldn’t be happier with their work, their professionalism and their communication throughout. THANK YOU!!!

Anita BlackHawk

17:05 03 Sep 20

Skyler with Advanced Cleaning and Restoration was very professional. Listened to all of my concerns and was very receptive. The reason for contacting Advanced Cleaning and Restoration was for a bid on repairs, mold remediation, electrical and plumbing. Skyler came all the way from Idaho Falls within 45 minutes after my call. Looking forward to working with him.

David Mutti Clark

13:40 29 Jul 20

Our 2nd floor master bedroom's shower leaked causing extensive damage to the floor/ceiling and requiring drywall repair. It also will require retiling of the shower and the floor. Tyler Tunnell has been our lead contact coordinating the project with tilers, plumbers, drywallers, etc. He's done an excellent job in keeping us informed through the process. He's polite, thoughtful, systematic, and constantly seeks customer feedback. He takes pride in his work and strives to do an excellent job. He's also done an outstanding in drywall wall repair along with Mathew Berg.

18:56 20 Jul 20

Dennis and Cody were great! Everything was done quickly.

20:13 09 Jul 20

Great service! Cody and Dennis were very helpful and friendly! They were on time and very efficient

21:53 08 Jul 20

Dennis and Cody did an excellent job and were very kind to me verry happy with finnished job and with matthew and Jean

Kandice “Kandy” Caswell

23:29 22 Jun 20

23:15 12 Jun 20

Skyler and this company are amazing, fair, prompt and professional. They really saved us!

kassandra Rogers

20:25 12 Jun 20

Cody, Dennis, and Nate were absolutely amazing! This has been a pain free experience. I highly recommend Advanced! 😊😊😊👍🏻

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